This Cookie Policy explains how Creensight Private Limited (CIN U74999GJ2020PTC114611), a private company incorporated in India in 2020 and registered with the Registrar of Companies, Gujarat, with its registered office in Ahmedabad, Gujarat, India. creensight.uk/ is the website of the UK office of Creensight Private Limited in London, United Kingdom (“Creensight UK”, “Creensight”, “we”, “us” or “our”). The UK office is not a separately incorporated UK company; it is part of Creensight Private Limited. Our global website is creensight.com, uses cookies and similar technologies on creensight.uk/. It describes which cookies we set, why we set them, how long they last and how you can control them. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files that a website places on your browser or device. They allow the website to recognise your device on later visits or page loads, for example to keep items in your basket, remember that you are logged in or remember your cookie choices.
- First-party cookies are set by creensight.uk/ itself.
- Third-party cookies are set by another domain, such as an analytics or payment provider.
- Session cookies are deleted when you close your browser.
- Persistent cookies remain on your device until they expire or you delete them.
1.1 Similar technologies
We may also use browser local storage or session storage for small interface preferences, and our servers record technical logs (such as IP address and pages requested) for security. Where these technologies store or access information on your device, the same rules apply as for cookies.
2. The law that applies
In the UK, the use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR), together with the UK GDPR and the Data Protection Act 2018 where cookies involve personal data. PECR requires us to:
- tell you clearly which cookies we use and why (this policy);
- obtain your consent before setting any cookie that is not strictly necessary to provide the service you request.
Strictly necessary cookies, such as those that keep the website secure, operate the shopping basket or remember your cookie choice, do not require consent. Analytics, preference and marketing cookies require your opt-in consent, which you give through our CookieYes banner.
3. How we ask for consent
When you first visit creensight.uk/, a banner provided by CookieYes appears. You can:
- Accept All to allow all cookie categories;
- Reject All to allow only strictly necessary cookies;
- Customise to switch individual categories on or off.
Rejecting is as easy as accepting, and non-essential cookies are switched off until you choose otherwise. Your choice is stored in the cookieyes-consent cookie. You can change it at any time using the cookie icon shown at the bottom of the page.
4. Cookie categories we use
| Category | Purpose | Consent needed? |
|---|---|---|
| Strictly necessary | Security, load balancing, basket and checkout, logged-in sessions, remembering your consent choice | No |
| Functional | Remembering preferences such as interface choices | Yes |
| Analytics | Understanding how visitors use the website so we can improve it | Yes |
| Advertising | Measuring and personalising marketing campaigns | Yes (not currently used) |
5. Cookies set on creensight.uk/
The table below lists the main cookies that may be set. Exact names can vary with plugin versions, and some cookies are set only in specific situations, such as when you add a package to your basket or log in.
| Cookie name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
cookieyes-consent | CookieYes (first party) | Stores your cookie consent choices so the banner is not shown again | 12 months | Strictly necessary |
woocommerce_cart_hash | WooCommerce (first party) | Helps WooCommerce determine when basket contents change | Session | Strictly necessary |
woocommerce_items_in_cart | WooCommerce (first party) | Records whether there are items in your basket | Session | Strictly necessary |
wp_woocommerce_session_* | WooCommerce (first party) | Links you to your basket and checkout data | Up to 2 days | Strictly necessary |
woocommerce_recently_viewed | WooCommerce (first party) | Powers a “recently viewed” list if displayed | Session | Functional |
wordpress_logged_in_* | WordPress (first party) | Keeps logged-in customers and administrators signed in | Session or up to 14 days if “Remember me” is selected | Strictly necessary |
wordpress_sec_* | WordPress (first party) | Secure authentication for logged-in users | Session or up to 14 days | Strictly necessary |
wordpress_test_cookie | WordPress (first party) | Checks whether your browser accepts cookies at login | Session | Strictly necessary |
wp-settings-*, wp-settings-time-* | WordPress (first party) | Stores administrator interface preferences (logged-in users only) | 12 months | Functional |
wfwaf-authcookie-* | Wordfence (first party) | Allows the firewall to recognise logged-in users with permissions so it does not block their legitimate actions | Up to 12 hours | Strictly necessary |
wf_loginalerted_* | Wordfence (first party) | Supports alerts about new administrator logins | Up to 12 months | Strictly necessary |
wfls-remembered-* | Wordfence (first party) | Remembers a device after two-factor authentication, if enabled | Up to 30 days | Strictly necessary |
5.1 Analytics
We do not load analytics or advertising cookies unless you give consent through the banner. If we add an analytics service, we will update this table with its cookie names, provider and duration before enabling it, and it will remain off until you opt in.
5.2 Payment providers
When you pay for a shop order, your payment provider may set its own cookies on its payment pages to prevent fraud and complete the transaction. These are governed by the provider’s cookie and privacy notices.
5.3 Embedded content and links
If a page embeds content from another site (such as a video or map), that site may set cookies when the content loads. We aim to load embedded content only after consent where it sets non-essential cookies. Links to other websites, including creensight.com, Wikimedia Commons and our social profiles, take you to sites with their own cookie policies.
6. How to manage cookies
6.1 Using the CookieYes banner
Use the cookie icon at the bottom of any page to reopen your preferences and change or withdraw consent. Withdrawing consent stops non-essential cookies from being set in future; to remove cookies already stored, also delete them in your browser.
6.2 Using your browser
Most browsers let you view, block and delete cookies. Look in the settings or privacy section of your browser:
- Google Chrome: Settings > Privacy and security > Third-party cookies / Delete browsing data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Apple Safari: Settings > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
If you block strictly necessary cookies, parts of the website, including the basket, checkout and login, may not work.
6.3 More information
The Information Commissioner’s Office explains cookies and your rights at ico.org.uk.
7. Personal data collected through cookies
Some cookies and logs involve personal data, such as identifiers or IP addresses. We process this data as described in our Privacy Policy, which explains your rights under the UK GDPR, including the right to complain to the ICO. Data may be accessed by our team in India under appropriate transfer safeguards.
8. Why we use strictly necessary cookies
Strictly necessary cookies are set without consent because the website cannot provide the service you ask for without them. In practice, this means:
- Security: our firewall needs to distinguish legitimate administrators from attackers, and WordPress needs to authenticate logged-in users securely.
- Shopping: when you add a service package to your basket, WooCommerce must remember what you selected as you move between pages and through checkout.
- Your choices: we must remember whether you accepted or rejected non-essential cookies so we can respect that decision on every page.
We do not use strictly necessary cookies to track you across other websites or to build marketing profiles.
9. Browser privacy signals
Some browsers send a "Do Not Track" or Global Privacy Control (GPC) signal. There is no common standard for how websites should respond to Do Not Track, so we do not currently change our behaviour in response to it. Because all non-essential cookies on creensight.uk/ are off by default until you opt in, you will not receive analytics or advertising cookies unless you actively accept them.
10. Records of consent
To demonstrate that we comply with PECR and the UK GDPR, the consent banner keeps a record of your choice, including an anonymised consent identifier, the date and time, and the categories you accepted or rejected. This record is held in the cookieyes-consent cookie on your device and, where the CookieYes service is configured to log consent, in a consent log. We keep consent records for up to 12 months, after which the banner asks you again.
11. creensight.uk/ and creensight.com
creensight.uk/ (our UK office) and creensight.com (our global website) are separate websites operated by Creensight Private Limited. Cookies set on one domain cannot be read by the other, and consent you give on one website does not carry over to the other. Each website shows its own consent banner and cookie policy.
12. Frequently asked questions
Will rejecting cookies stop me from buying a package?
No. The basket and checkout use strictly necessary cookies, which remain active when you reject non-essential cookies.
Do you use cookies to show me adverts on other websites?
No advertising cookies are currently in use. If that changes, they will remain off unless you give consent.
How do I change my mind?
Click the cookie icon at the bottom of any page, update your choices and save. You can also clear cookies in your browser at any time.
13. Changes to this policy
We update this policy when we add, remove or change cookies, or when the law changes. The “last updated” date shows the latest version. Where changes affect non-essential cookies, we will ask for your consent again.
14. Contact us
This website is operated by the UK office of Creensight Private Limited (CIN U74999GJ2020PTC114611). You can reach us using the details below.
| Operating company | Creensight Private Limited (CIN U74999GJ2020PTC114611), incorporated in India in 2020 |
|---|---|
| Registered office | Ahmedabad, Gujarat, India (Registrar of Companies, Gujarat) |
| UK office | London, United Kingdom |
| Contact | Data Protection Contact, Creensight UK |
| [email protected] | |
| UK website | https://creensight.uk/ |
| Global website | https://creensight.com |